Help
Help Print the FAQs
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To log in to your DEDICATED CUSTOMER AREA, please enter your username and password or click directly on « My Subscriptions » if you have already logged in.
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- Your account information was sent to you by e-mail upon your subscription, try to find that e-mail;
- If you don't find that e-mail, please contact our customer service.
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If it's the same sum and service and the debits are made at least 1 month apart, the subscription you have taken out will probably be tacitly renewed. You'll find all the information you need in your DEDICATED CUSTOMER AREA.
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Your subscription must have come to an end. Log on to your MEMBER ZONE to renew it. If need be, please contact directly our customer service.
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Most of the credit cards have a spending limit over a 15-day period. If you reach this limit, the payments with this credit card will be refused even if your account balance is positive.
You can:- try again in a few days (your limit will be reconfigured);
- ask your bank to increase your limit;
- use temporarily another card in case you own one.
If the problem persists, please choose another payment method available on the site: check or transfer.
![](http://support.safeborg.com/assets/cyanyellownote/img/cards.png)